Specified Commercial Transaction Act (excluding travel products)
West Kyushu Sasebo Area Development Company
5-1 Matsuura-cho, Sasebo, Nagasaki
Mon. thu Fri. 9:00-18:00 (Sat., Sun., public holidays, and new year season are off)
Expiration Date of Application
Principally, 7 days after the first confirmation of the order (when auto mail is sent after the confirmation)
Major domestic credit cards are acceptable
〇Cash on Delivery
The delivery is in charge of Yamato Collect Service. When products are delivered, please pay the product amount and delivery fee.
When the payment is made, the service fee is needed separately.
- Items delivered by letter pack cannot be used.
|Cash on Delivery Fee||Service Fee|
|Less than 10,000 yen||300 yen for the fee (excluding tax)|
|Between 10,000 yen and 29,999 yen||400 yen for the fee (excluding tax)|
|More than 30,000 yen||600 yen for the fee (excluding tax)|
Please make the bank transfer payment of the product and the delivery fees within 5 days after the order confirmation (excluding Sat., Sun. and public holidays).
Special local product is sent only after the payment is confirmed. If it takes more than 5 days, the order will be automatically cancelled.
The transfer fee is charged to own (customer side)
Any Other Fee rather than Products
Fees for cash on delivery and bank transfer are charged to own (customer side)
- In case of credit card and cash on delivery, products are delivered within between 3 day and 10 days after the order confirmation.
- In case of credit card and cash on delivery and if any delivery date is designated, products are sent by the designated date.
- In case of bank transfer and postal office transfer, products are delivered within between 3 days and 10 days after the payment is confirmed.
- In case of bank transfer and postal office transfer and if any delivery date is designated, products are sent by the designated date.
How to Deliver
- Orders for products at room temperature will be delivered by Yamato Transport Co., Ltd., or Japan Post Letter Pack Plus.
- Freezing and frozen products are sent by Yamato Cool method.
- In case of gift, products may not be delivered due to the absence. Please make sure of the schedule of the address customer wants to send.
- Hokkaido , Okinawa and remote islands cannot be shipped.
- Shipping is only available in Japan.
Return, Exchange, and Cancellation
We will accept the product return if there is order mistake or defective product.
In the case, please notify us within 1 week after the delivery, and we will exchange the product.
And fees related to the above reasons are charged to us.